Shipping policy:
We ship networking, server and storage hardware across the country and to select international destinations. Orders are processed and dispatched from our warehouse within 1–2 business days of payment confirmation. Once your order ships, you'll receive a tracking number by email so you can follow its progress in real time.
- Orders placed before 2:00 PM on a business day are typically processed the same day.
- We package all hardware securely to prevent transit damage, including anti-static protection for sensitive components.
- Bulk and enterprise orders may require an additional 1–3 business days for preparation depending on quantity.
- Shipping costs and delivery estimates are calculated at checkout based on your location and selected shipping method.
Return policy:
We want you to be confident in every purchase. If a product isn't right for you, you can return it under the following conditions:
- Unopened, unused items in original packaging can be returned within 30 days of delivery for a full refund.
- Opened hardware may be eligible for return depending on condition contact our support team to confirm eligibility before sending anything back.
- Items damaged in transit are covered separately (see below) and do not count against your return window.
- Custom or bulk enterprise orders may be subject to a restocking fee; this will always be disclosed before you complete the order.
- Refunds are issued to the original payment method within 5–10 business days of us receiving the returned item.
Damaged on arrival
Contact us within 48 hours of delivery with photos of the damage and your order number. We'll arrange a free replacement or refund in most cases you won't need to return the item first.
Standard
Premium
One-day
2-3 Working Days
1 Working Day
12 Hours
$10 or Free Ship on orders $150+
Additional $20
Additional $40