Terms & Conditions

HomeTerms & Conditions

Site Usage:

Site Usage This website and its content are provided for the purpose of browsing, evaluating, and purchasing IT hardware and related products and services. You agree to use this site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party. You may not attempt to gain unauthorized access to any part of this website, its servers, or any systems connected to it.

liability limitations:

We make every effort to ensure product descriptions, specifications, pricing, and availability are accurate. However, we do not guarantee that all information on this site is complete, current, or error-free.
  • We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to network downtime, data loss, or business interruption.
  • Our total liability for any claim related to a purchase is limited to the amount paid for the product in question.
  • Hardware is sold subject to the manufacturer's stated specifications and warranty terms; we do not extend warranty coverage beyond what the manufacturer provides unless explicitly stated at checkout.
  • We are not responsible for delays or failures caused by circumstances outside our reasonable control, including carrier delays, customs holds, or force majeure events.

User Agreement:

By creating an account or placing an order, you confirm that:
  • You are at least 18 years old, or are placing this order on behalf of a business entity with authority to do so.
  • The information you provide (billing, shipping, contact, and payment details) is accurate and current.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
  • You will not use this site to resell counterfeit or misrepresented hardware, or to violate any applicable export control laws.
  • We reserve the right to refuse service, cancel orders, or suspend accounts at our discretion in cases of suspected fraud, abuse, or violation of these terms.

Refund and Cancellation:

Orders can be cancelled free of charge before shipping. Refunds are processed within 5–10 business days to the original payment method. Custom or special-order hardware may have cancellation restrictions. Business financing and net-terms orders follow separate agreed terms. Full payment is required unless an approved credit/net-terms account is available.

Invoice and Payment:

  • Full payment is required at the time of order unless you have an approved business credit or net-terms account.
  • We accept major credit and debit cards, bank transfers, and PayPal. Approved business accounts may check out using net terms (typically Net 30 to Net 90).
  • All invoices include applicable taxes and are made available in your account dashboard for download.
  • Late payment on net-terms accounts may result in interest charges, suspension of the account, or referral to collections, as disclosed in your account agreement.
  • Prices are listed in USD unless otherwise stated and are subject to change without notice; the price at the time of order confirmation is the price you will be charged.

Copyright:

All content on this website including text, graphics, logos, product images, and software is the property of Soft GearX or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use this content for commercial purposes without our prior written consent. Product names, brand names, and trademarks referenced on this site belong to their respective owners.

Additional Privacy Details:

We collect and process personal information (such as your name, contact details, billing and shipping addresses, and payment information) solely to process orders, provide support, and improve your experience on this site. We do not sell your personal information to third parties. Data may be shared with trusted service providers (such as payment processors and shipping carriers) strictly for the purpose of fulfilling your order. You may request access to, correction of, or deletion of your personal data at any time by contacting our support team.

Reaching Out:

Nulla malesuada pellentesque elit eget gravida cum faucibus. Suspendisse viverra, odio sit amet accumsan mattis, eos libero malesuada enim, quis feugiat lorem lectus eget nulla. Aenean vestibulum sapien ex, quis varius elit auctor id. Proin

Your Shopping cart

Close